A third of MSU students report issue with online learning

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A third of MSU students report issue with online learning

More than a third of Missouri State students reported a problem accessing online learning, according to a mid-semester survey university conducted.

Of the 35 percent reporting an issue, 17 percent complained of internet issues and 14 percent pointed to trouble with equipment, such as laptops, or software, including the Blackboard learning management system.

It was not clear if students encountered a one-time issue or ongoing frustrations.

“A survey is nothing but a survey if you don’t do anything with it,” said Keri Franklin, associate provost for public affairs and assessment. “And so we have to reach back out to the students and let them know ‘We heard your voice’ and ‘We see your need.'”

The results released last week to the MSU Board of Governors showed 7,321 students completed the 10-question survey in late September and early October, designed to shed light on how students were faring during the pandemic.

The response rate was above 44 percent.

“The goal of the survey was the outreach. We want to make sure our students have the tools to succeed,” she said. “With that in mind, we asked them about their adjustment to learning this fall.”

Keri Franklin

The university halted in-person learning in March because of the pandemic, moving to an online or alternative format. This fall, the campus fully reopened with students opting for a mix of in-person, online and hybrid or blended courses.

The survey asked students how they adjusted to learning this fall and nearly 19 percent described it as great, 20 percent as OK, and 39 percent checked the box “I’m adapting to it but it isn’t ideal.”

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Editor is WebTech Group (WTG). WTG is a web hosting, design, SEO, press release distribution company and news agency located in St. Louis, Missouri. Site is owned and operate multiple news sites in the region. Our objective with STLNewsMissouri.com is to offer readers a one-stop news site for Missouri news. We aggregate news from news media across the state. We do not aggregate news from all sources. We pick from those that offer RSS feeds and pick the best with eliminating those that might produce the same news stories, written differently.
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